Ordering Information

How to Order

To order simply send me an email request for the specimen of interest. Please include your name, shipping address, phone number, and how you would prefer to pay for the mineral specimen. I will send a confirmation via email of your order availability and total amount including shipping cost.

clickable email

NOTE: If you have placed an order and have not received a response from me, please let me know. I will get back to you from another email address.

Payment Method

PayPal


After you have received the total amount for your order please use PayPal to make the payment to:

email

International Postal Money Order and Bank Check

Checks and International Postal Money Order should be made payable to "Kiyoshi Kiikuni".

My mailing address is:

Kiyoshi Kiikuni

12-24, Iwazono-cho, Ashiya-shi

Hyogo 659-0013

Japan

Tel: +81-797-35-0102

Fax: +81-797-35-0228

Bank Wire Transfer

After receiving your order I will let you know my bank account information. After receiving your payment I will immediately send your ordered specimen.

* Due to considerable fee by our bank, we cannot accept bank checks and wire transfer for under 300,000 JPY.

Shipping

Once your payment has been received I will package up the specimen and send it via Express Mail Service (EMS) unless otherwise instructed.Shipping and handling charges will be added to your invoice and vary depending on destination and weight.

 

EMS Shipping Charge Table

 

If any reason your ordered specimen cannot be sent by EMS, I will send it by FedEx. The cost will be higher than EMS, but your package will be delivered to you quickly and safely.

Your invoice and mineral label will be sent separately.

Returns

If you receive anything you do not like, please notify me within 10 days of receipt of your order. A full refund will be provided as soon as returned specimens are received in the condition that they were sent.

Any items received damaged will not be refunded. It will be up to you to recover the costs with the delivery service you used to return the specimens to Key's Minerals. Refunds will be conducted by wire transfer to your bank account, traveler's cheques, or by International Money Order.

Kiyoshi Kiikuni

Key's Mineral Collection

12-24, Iwazono-cho, Ashiya-shi

Hyogo 659-0013 Japan

Tel & Fax: +81-797-35-0102

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